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Who We Are
WHO WE AREThe International Organization for Migration (IOM) is part of the United Nations System as the leading inter-governmental organization promoting humane and orderly migration for the benefit of all. IOM has had a presence in Haiti since 1994.
About
About
IOM Global
IOM Global
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What We Do
Our WorkAs the leading inter-governmental organization promoting humane and orderly migration, IOM plays a key role to support the achievement of the 2030 Agenda through different areas of intervention that connect both humanitarian assistance and sustainable development. In Haiti, IOM partners with the Government on migration management and capacity building programs, as well as to address and mitigate the effect that natural disasters have on the most vulnerable population.
Cross-cutting (Global)
Cross-cutting (Global)
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“Some days, the stories are too heavy to carry. But we keep showing up, because they have no one else.” These words from Jean, an IOM staff member, at the Border Resource Centre in Ouanaminthe capture the emotional toll of daily humanitarian work — and the strength behind IOM’s daily operations along the Haitian border, where deported migrants arrive in vulnerable conditions.
Every day, dozens of deported migrants cross the border from the Dominican Republic into Haiti. Many arrive in extremely vulnerable conditions — exhausted, disoriented, and with no clear path forward. In Ouanaminthe, in Haiti’s Nord-Est department and in Belladère, in the Centre department, the International Organization for Migration (IOM), together with the Haitian National Office for Migration (ONM), stands ready to receive them with dignity, structure, and compassion.
A Clear and Coordinated Process
As soon as migrants arrive on the Haitian side of the border, they are assisted by IOM and ONM teams. IOM distributes a small token to each deportee as they cross the border — a basic registration tool used to track migrants who require targeted assistance based on vulnerability criteria — a simple object, but the first step in a vital process of humanitarian assistance.
Migrants then walk a few meters to the ONM-run Border Resource Centre. Many arrive in silence, fatigued by the journey and the uncertainty that lies ahead. They are then seated and offered a hot meal, provided by an implementing partner of the World Food Programme. For some, it may be the first warm meal in days.
Following the meal, ONM staff explain the next steps: what assistance will be provided and how. IOM and ONM staff also raise awareness on the risks associated with irregular migration, and inform them on the referral system so they can access other services, including securing an identification document. This moment helps guide migrants and offers a sense of stability in the midst of displacement.
Prioritizing the Most Vulnerable
For many deported families, the return to Haiti is a moment of loss — but also of fragile hope. Santo, a father deported with his wife and daughter after nearly a decade abroad, expressed cautious optimism: “Despite everything, I’m happy to be back in my country. I want to build a future for my daughter — one where she won’t have to face what we went through.”
Another father, visibly shaken after three months in the Dominican capital, shared his struggle: “I feel more at peace in Haiti despite the violence and the poverty. The psychological weight was unbearable.”
Josh, a ten-year-old boy, deported with his cousin and aunt, remembered the journey: “They came to our house and then put us in a truck with so many people.” Despite the difficult journey behind and the one awaiting him ahead in Haiti.
IOM prioritizes assistance for the most vulnerable individuals — including pregnant women, unaccompanied minors, older persons, and those with medical needs. These vulnerable migrants, identified received at the border, are guided to the IOM office within the ONM-run CRF. One woman, travelling alone with her two children, said quietly, “I didn’t know what would happen next — but when they called my name and gave me help, it felt like a door was opening.”
There, they are met one by one and receive tailored assistance — including transportation support to help them travel to the province where they plan to resettle, often where family or social networks await. When needed, additional supplies such as clothing, underwear, and basic hygiene items are also distributed to restore dignity and ensure personal care.
Facing Daily Hardship with Resolve
For IOM teams in Ouanaminthe and also at the isolated Belladère border town, this daily reality is emotionally taxing. The suffering they witness constantly is immense. Yet their commitment does not waver. Despite occasional tensions — particularly when explaining why assistance must be prioritized based on vulnerability criteria — the teams continue. Because they know their presence is essential.
This structured and life-saving operation is made possible thanks to the support of key donors, including France, the Republic of Korea, Canada, and the European Union through ECHO. Continued and increased funding remains essential to sustain and expand this response, especially as the scale and frequency of deportations persist. Their contributions ensure that IOM can continue to serve those returning with little more than the clothes on their backs — and the hope of finding safety, stability, and solidarity once again.